Born and raised in Madeira Island (Portugal), with a BSc in Communication Sciences – Multimedia and a Designer for 11 years. Half of these working with User Experience (UX).
I have experience with Graphic and Web design but my heart have always beaten faster for software.
I hold a Certification in Pedagogical Training (Portugal), a Certificate in User Experience (UX Management Specialty) from the Nielsen/Norman Group and I am Agile PM® certified. I’ve also done online courses in Conducting Usability Testing from the Interaction Design Foundation (IDF) and attended internal trainings in Business and Requirements.
I’m a strong believer that passion and curiosity are the main tools of any Designer: the passion to solve complex problems, the curiosity to understand the root cause, and the empathy to side with the users and feel their pain. I am also a strong advocate of User centred Design research, using methods such as user interviews, usability testing; Design Thinking methods and Accessibility.